My wife and I could not speak more highly of the team at Decision Finance. The team are so knowledgeable and made the sometimes difficult task of refinancing, easy and timely. Decision Finance understood the financial challenges of raising a family, can have and provided us with amazing support, recommendations on how we could set ourselves up to be financially sustainable not only for the short term, but most importantly for the long term.We have already recommended most of our family and friends to them and cant wait to work with them again in the future.

After banking with one of the big four banks my whole life, I thought I'd shop around before getting a home loan. Matthew and his team at Decision Finance were amazing. He came to my place, at my convenience, explained all my options; and which loans would suit me and my lifestyle. I was tentative at first, so I went back to my original bank to compare deals. My bank didn't even come close to the offers Matt presented me with. I had a 30-day settlement and Matt made sure everything ran smoothly, answering all my phone calls and putting my mind at ease. His services didn't end after settlement date. He called and made sure I was happy with my new bank and if there was anything he could help me with. If it wasn't for Decision Finance, I'd be paying an extra $2000/year on interest alone. I highly recommend anyone looking for a new home loan or anyone thinking of re-financing to give Decision Finance a call before making any decisions. Thanks again Matt!!

Arshak and the team at Decision Finance made the complex process of purchasing our first home, a stress free one. Having zero to little idea about interest rates, banks, deposits and options available to us, regarding purchasing a home… with soaring house prices we were beginning to get a little worried, that we may not be able to purchase by the time we wanted to. We also have a wedding coming up and all the wonderful expenses associated with that!

Arshak met with us on multiple occasions - late at night, early in the morning and on opposite sides of town, to discuss with us options available to make this expensive time of our lives, as stress free as possible, via the resources at his disposal… giving us the confidence to get the home we wanted (actually saying to us multiple times “go put an offer in on the house, everything will be fine!”) and that is exactly what we did. We were worried and nervous during our application process with Arshak once again re-assuring us that everything will be fine – in the midst of receiving 25 calls a day from us in our anxiousness for an update. In the end all we really did was sign the loan papers from the bank after it was approved in a couple of weeks, Arshak took care of the rest. Now we have a home and we couldn’t be happier. We will go to Arshak time and time again in the future and so should everyone else. All the best.

Matthew looked after the purchase of my first home and I could not have asked for a better person to support me through that important process. Matthew has a thorough knowledge of all things home loans and what to expect when purchasing a property. I never once had to follow up on where things were at, in fact Matthew kept on top of me making sure I had given him all he needed. My property settled smoothly and the end-to-end process was handled in such a quick and efficient way. He also ensured that I got the best deal possible and took into consideration all my current and future needs. There is no one else I trust more to look after my lending I would recommend Matthew and Decision Finance to everyone I know, in fact I already have!

When dealing with Matthew from Decision Finance, I found that he was a very friendly, active and dedicated person. Whilst maintaining a professional attitude, he was helpful and supportive throughout the process. I am very pleased to have had this opportunity to get to know him and I am looking forward to dealing with him again.

When we first contacted Arshak at Decision Finance, we had already tried a few different avenues to get a loan, which meant taking time off work and lots of travel. So the fact that he comes to you was definitely a bonus.  They say first impressions count and from the start Arshak was extremely warm and friendly – he makes you feel like family – and he has a calm and confident, yet humble nature.  Buying a home can be really stressful at the best of times but it was obvious that he knows the system and what lenders look for, and we immediately felt at ease.  He was fast and accurate with everything that was required and did a vast amount of paperwork behind the scenes. Not only do we trust him implicitly, but would not hesitate to recommend him to friends and family. Arshak got us the loan – and therefore our home, when no-one else could. Thank you.

Matt and the Decision Finance team assisted my husband and I, in securing our family home. My job involves shift-work as a full-time nurse and my husband owns and operates a business, therefore Matt understands, that we are both time-poor. During the loan application and process Matt made sure he eliminated any added stresses and pressure, by simplifying the whole process for us, which we are so grateful for. Matt was reliable throughout (and even after the loan process was complete), he made us comfortable, was considerate and was always providing updates. Matt and the team understand how to work with the banks, to achieve the right loan – the process was effortless and we can’t thank Matt enough. We have sent so many of our friends and family to Matt and his team to organise their loans; and have only ever received positive feedback! We know that Matt and Decision Finance will always handle our business and personal lending, there is no need for us to look elsewhere!

"Without a second thought, I would enlist the services of Matthew from Decision Finance – time and time again. He takes all the stress out of purchasing a home.    The whole process is managed efficiently from start to finish, Matthew goes above and beyond the typical services of any banker/broker we have dealt with in the past. His extensive knowledge and experience allows Matthew to provide not only an exceptional service but also great advice!"

"Working with Arshak Badelian from Decision Finance, has been a life changing experience for us. The team gave us hope and answers when we thought, that there were no other options left. They listened to our needs and really understood what needed to be achieved; and gave us many options, which were possibilities. Arshak continually guided us with his expertise and his advice was incredible, due to his extensive knowledge of the industry. As we all know, refinancing can be a gruelling process, but Arshak was amazing to deal with, he always was there to tend to our needs and requests, and would keep us updated at every stage, as to where we were at during the process. Arshak changed our life and created a new start not only for our business, our home, but also by assisting with a new lifestyle for my family. We are ever so grateful and can not commend their work and ethics enough.  We most certainly will use them again and have already recommended them to our family and friends."

My wife and I had been with one of the four major banks for numerous years, but I felt there was a lot more out there which I had not discovered (options). For most people your home mortgage and banking requirements are just either here or there. I was like that, but then, some poor executive decisions caused me to start taking more interest in my affairs. I contacted Matt at Decision Finance and we had a casual lunch, no suits and no formalities just so he could establish what we required. Matt spoke in plain english and made me feel comfortable, not like other experiences where I felt like I had been pushed into a corner, with no options. From that moment on, Matt took the reins and told me, that he would get back to me with some different institutions and their options.

For once, I actually felt that someone was trying to help me and not to benefit their own company's profit. Matt got back to me quickly and was able to organise a visit to our home to discuss the options. Once we decided on the best institution that would work for us, he helped us with the paperwork, with minimal delays.

I certainly would recommend Matt and the team at Decision Finance for all your financial needs!